Need to Return a Product Purchased from our Online Store?
Vibrant Health’s 100% Satisfaction Guarantee – You may return any item purchased from our online store for any reason within ninety (90) days of purchase. The date of purchase is the ship date for online orders. You will receive a full refund for unopened items with all packaging seals in place in the original form of payment. For opened items a merchandise credit for the purchase price will be issued. Shipping and handling charges are non-refundable.
Please call our office at 1-800-242-1835 to inform us of your return. Carefully package your return item along with a copy of your receipt and mail within ninety (90) days to:
ATTENTION: RETURNS DEPARTMENT
99 RAILROAD STREET
CANAAN, CT 06018
Vibrant Health reserves the right to reject any return that does not comply with these requirements.
Need to Return a Product Purchased from one of our Retailers?
If your item was purchased at your local health food store or one of our online retailers we ask that you contact the original place of purchase. Our retailers will accept the return and assist you with a refund or merchandise credit within ninety (90) days of purchase.
We would be happy to assist you. Please call our Customer Service line at 1-800-242-1835, Monday – Friday 9:00 am – 5:00 pm EST.